Tagged: benchmarking

Leveraging Benchmark Data in the Evolving New Normal

Jaime Woltjen | August 25, 2020

During these unprecedent times, in-house legal teams are facing increasing pressure to be agile, nimble and responsive to the changing market dynamics. Whether the company is experiencing a hard hit to the bottom line or a sudden boom in demand, it is inevitable that nearly all law departments will be challenged to defend budget and staffing plans or do more with less to keep up with the evolving new normal.

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Insights for Law Firms from HBR’s 2019 Law Department Survey

Lauren Chung | January 16, 2020

Now in its 16th year, HBR Consulting’s Law Department Survey continues to serve as the leading source of market data on law department staffing, spending and management trends. It provides law departments with metrics to measure, manage and communicate their performance and to plan for continuous improvement.

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Benchmarking the Library

Colleen Cable | August 28, 2019

Benchmarking is an effective way to help organizations identify best practices, compare themselves to their peers and reveal areas where there may be opportunities for improvement. Benchmarking in the legal business is no exception. Law firms recognize the value of benchmarking themselves against industry standards in areas including fees, financial performance and staffing ratios.

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Library Analytics: Laying the Groundwork for Efficiency

Kris Martin | August 29, 2016

Earlier this month, Law360 featured an article by HBR Consulting’s Fahad Zaidi that provides insights into mistakes to avoid when building a law library. More specifically, Fahad explores common missteps that law firms should be aware of when considering data analytics tools and new software for their libraries.

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Effective Expense Management Continues to be a Theme for Firms According to the Recently Released Citi Client Advisory Survey

Clay Fox | June 04, 2015

Based on the Citi Client Advisory Survey, early 2015 showed tepid growth (0.1% increase) in demand, with firms benefitting from a 2.3% increase in revenue driven by a 2.8% increase in rates.  While the overall revenue growth was positive, according to the recent survey, those gains were offset by a 3.9% growth in expenses which starts to chip away at Profit Per Partner and cash flow. Compensation grew by 5.8% which was the key factor in the overall increase in expenses. However, operating expenses were up 2.5% which is slightly higher than overall revenue growth, and highlights the challenges firms are facing in managing their non-revenue based expenditures.

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