Blog

The Hafnium Cyber Attack: A Wake-Up Call for Law Firms

Ken Kulawiak | March 25, 2021

Did the recent Hafnium cyber attack scare you? It should have. It is the latest and broadest attack to hit law firms.

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Legal Operations in the Lead: Building the Law Department of the Future

Kevin Clem | March 09, 2021

As we emerge—hopefully soon—from the coronavirus crisis, organizations are celebrating what they have accomplished and reflecting on what they have learned in a year marked by dramatic challenges. Responding to the ever-shifting circumstances of a global pandemic demanded adapting continuously, keeping a watchful eye on current and future needs, and recalibrating technological tools and capabilities.

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Return to the New Normal: Five IT Risks for Law Firms to Manage in 2021

Peter Cotseones | February 25, 2021

All of us who work in the legal industry were forced into a work from home model in early-2020, virtually overnight, and suddenly found ourselves replacing in-person meetings with Zoom. It was a paradigm shift that had been quietly underway for years but accelerated with breathtaking speed.

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Legal Lab 2020: The Technology Session

Kevin Clem | February 11, 2021

Last year was a maelstrom of change—which of course also swept up Legal Lab, HBR Consulting’s annual gathering of leaders from some of the nation’s top law departments and law firms. Rather than the two-day, in-person event that HBR usually hosts, last year Legal Lab turned into as a series of five virtual sessions across multiple weeks.

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A Recap of Legal Lab 2020’s Service Delivery Session

Bobbi Basile | February 04, 2021

It seems like everything was different in 2020—including Legal Lab, HBR Consulting’s sixth annual gathering of leaders from some of the nation’s top law departments and law firms. In place of the two-day, in-person event that HBR has hosted in the past, we reinvented Legal Lab as a series of five virtual sessions that unfolded across multiple weeks.

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Legal Lab 2020: An Overview of the Talent Session

Lauren Chung | January 28, 2021

Everything was different in 2020, and Legal Lab, HBR Consulting’s sixth annual gathering of leaders from some of the nation’s top law departments and law firms, was no exception. Instead of the usual two-day, in-person event we have hosted in the past, last year HBR reinvented Legal Lab as a series of five virtual sessions that unfolded across multiple weeks.

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HBR’s “Law Firm Reference Architecture” Maps Common Business Operations of Law Firm

Josh Nardo | January 11, 2021

Today’s fast-changing client expectations and legal practice demands are forcing law firms to adapt their internal operations for how they will conduct business in the future. These operational changes require agile transformation across the three areas of people, processes and technology. In short, there are now more specialized skills needed to support and operate the newly defined roles, more interconnections between various law firm capabilities, and more technology needed to support user activity across the organization. This evolution in law firm operations calls for a common reference point that can serve as a quick-look guide for the firm’s professionals and leaders. This sort of reference framework can help provide a clear understanding of the firm’s internal operations and processes, including key client touch points.

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Read This Before Your Law Firm Implements Teams

Reggie Pool | November 02, 2020

Recently, we have seen a remarkably fast uptake in law firms’ adoption of Microsoft Teams as their preferred collaboration platform. In fact, it is not a stretch to predict that it is no longer a matter of if law firms will implement Teams, but when they will do so. And while there has been a lot of messaging around implementing and using Teams in the legal industry, there has been nothing about the real work that is required for governance and compliance. Implementing, provisioning and managing Microsoft Teams is only part of what needs to be done. Teams is complex and, as a preliminary step, it is important for law firms to develop the appropriate policies, procedures and controls within Microsoft Office 365 to ensure they are ready for a secure and compliant Teams roll-out.

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Four Human Capital Benefits of a Law Firm IT Managed Services Model

Diana Tullio | October 13, 2020

Effective people management in law firm IT requires that both the firm and the employees benefit. The law firm maximizes the effectiveness and efficiency of their internal IT talent and the valued professionals on the IT team have an opportunity to develop the skills that will advance their careers. A growing number of medium to large law firms are discovering that a proven human capital model that can allow both the firm and its IT employees to flourish is to partner with an expert services provider that assumes operational responsibility for some or all of the firm’s core IT systems and operations.

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Identify, Mitigate, Monitor: How Law Firm IT Leaders Can Navigate an Economic Downturn

David Cram | September 28, 2020

The world has changed since the pandemic and effective lockdown were implemented, highlighting the need for law firm IT functions to be prepared for adverse situations. The sudden change we are experiencing has ushered in a host of new concerns and responsibilities for law firm IT leadership, not the least of which is cost management. Some law firm IT leaders have found themselves locked into some vendor contracts, with their associated costs and reduced flexibility. As law firm IT leaders plan for 2021 and beyond, exercising strong vendor governance principles can help them better address the current downturn and be prepared for future economic fluxes.

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