Blog

Dashboards: A Game Changer for Legal Operations

Kevin Clem | March 29, 2018

Last month, I had the pleasure of moderating an excellent panel at the Consero Legal Operations Forum entitled “Dashboards & Portals: Leveraging Existing Operational Investments for Greater Returns,” in Pasadena, CA.  My esteemed panelists included Scott Fuller from Applied Materials, Brian Pomeroy from Discover Financial Services, Elizabeth Miller from Dolby Laboratories, Julie Cremeans from Fair, and Emelita Hernandez-Bravo from Fitbit.  Each panelist brought a fresh perspective on how to best leverage data and analytics in a sophisticated law department. The audience consisted of the vast majority of the conference’s attendees and included legal operations professionals and practicing lawyers from approximately 80 different companies.

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GDPR Compliance: Is Your Organization Ready?

Laurie Fischer | March 20, 2018

Over the course of this IG blog series, we have examined how the IG professional can align their IG program to directly support the mission and vision of their organization. Several case studies helped illustrate how this alignment allows the IG / RIM professional to contribute to the bottom line in meaningful ways. In this post, I am taking a deeper dive into a very specific challenge that most multinational organizations face today: compliance with the soon-to-be-effective GDPR imperative. During our annual roundtable events, we surveyed clients regarding their level of engagement with their organizations’ GDPR initiatives, and learned that a surprising 45% said they had minimal to no involvement at all.

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How An Aligned Business Case Can Attain C-Suite Buy-In for Information Governance

Laurie Fischer | January 30, 2018

In today’s world of never-ending data growth, privacy breaches and cyber-attacks, and growing legal and regulatory oversight, an IG professional’s job is challenging enough. But when an organization acquires or divests an entity or even a product line, the IG professional faces an additional set of challenges as new data may need to be integrated into systems and applications, existing data may need to be segregated and separated, and other data may require sharing or redacting.

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Aligning Your IG Program with Your Organization’s Mission for C-Suite Buy-In

Laurie Fischer | January 08, 2018

As data continues to grow uncontrollably in every organization today, the need for comprehensive information governance becomes increasingly apparent. Defining the rules and operating needs that govern an organization’s data, and then acting on those rules through defensible disposition, reduces the risk and cost of unnecessary storage and e-Discovery, as well as reducing the damage of a potential cyber-attack.

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Boats Against the Current: The Rise of Law Firm Operations Leaders

Nick Quil | November 13, 2017

This year’s Annual Law Firm COO & CFO Forum focused on the ten years of change since the economic crisis of 2007. I had the pleasure of moderating the panel, “Boats Against the Current: The Evolving Law Firm Business Model” that included a diverse panel of c-level executives who explored the changes that have occurred to the law firm business model. Most notable, however, we examined how operations leaders have risen to the occasion and are charting a new course for the c-suite – one that is more directly influencing firm strategy, business development and revenue-generating activities.

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HBR Mitigates Risk for Law Firms with New Data Loss Prevention (DLP) Tagger Product

Scott Springer | October 09, 2017

One of the most exciting parts of my job as head of Software Solutions at HBR Consulting is that daily, I get to speak to successful law firm and corporate legal leaders about trends and topics influencing their industry.

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Why Global Law Firms Must Prioritize Anti-Money Laundering Policies

Kristy Safos | August 21, 2017

In 2015, 11.5 million documents referred to as the Panama Papers were leaked from a Panamanian law firm and revealed widespread global tax evasion involving notable individuals (including FIFA soccer officials and the Icelandic Prime Minister). The scandal brought global scrutiny to money laundering and the role law firms play in assisting such actions. Since then, regulators in the U.S., UK and E.U. have vowed to close up loopholes and enforce stricter anti-money laundering rules on intermediaries including banks and law firms to mitigate the issue. With mainstream media reports about money laundering intensifying, global law firms must take anti-money laundering (AML) compliance not as a suggestion, but as a necessity.

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Charting a New Course for Litigation Support

Bobbi Basile | August 07, 2017

As the legal industry continues to evolve so do the demands and needs of law firms’ internal and external clients. Like many other support functions, litigation support is an area that historically supported one primary business need (i.e., managing e-Discovery), but the role of the service is transitioning due to market changes. Today, law firms are revisiting litigation support services and strategies to account for evolving e-Discovery provider business models, increasingly sophisticated corporate client sourcing arrangements, rising technology and infrastructure costs and decreasing litigation support revenues.

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Centers of Excellence: Managed Services Trends Taking Hold in the Legal Vertical

Nick Quil | July 24, 2017

Forward-thinking law firms and law departments are looking beyond internal staffing and cost-reduction strategies, and are pursuing custom-tailored solutions for service delivery. By using outside providers to deliver services, leading law firms and law departments can place a greater emphasis on their core business. This enables organizations to focus on areas that are the most strategic and differentiating to their clients.

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Risk Roundtable: How to Improve Business Acceptance Processes

Kristy Safos | June 28, 2017

On June 9, over 20 representatives from the legal vertical joined HBR Consulting and Intapp at Shearman & Sterling LLP in New York for an invitation-only Risk Roundtable. Participants from law firms and investment banking firms came together for a thoughtful discussion that included ideas and insight into how to improve the business acceptance process.

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