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#SOLID18 London Reveals Accelerated Innovation and Emerging Best Practices

Chris Ryan | December 10, 2018

The Summit on Legal Innovation and Disruption (SOLID) held in London on November 7 provided a view into the rate of transformation, primarily from the lens of the UK and Europe. The action-packed, daylong event included 15 TED-style talks and “fireside chats” (sans the fire), along with brainstorming sessions among the participants. SOLID London 2018 was produced by The Cowen Group in association with Baker McKenzie. HBR Consulting was one of several partnership sponsors. The aim of each Summit is to gather legal professionals for an exchange of ideas about the intersection of innovation, advanced technology and the business of law. Most of the attendees and speakers at the London forum were EMEA-based corporate counsel, providing a unique view into innovation in law departments outside the United States.

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Three Steps to Gain Firm Leaders’ Buy-In for Procurement Investments

Clay Fox | December 06, 2018

HBR recently held its annual Procurement Roundtable, an invitation-only gathering of 25+ law firm procurement leaders. In connection with the Roundtable, HBR surveyed the participants on a variety of procurement-related topics ranging from organizational information for benchmarking through current front-of-mind topics / priorities, including investment in procurement technology solutions. These technology solutions are a key tool that can help a procurement function on multiple fronts. They improve operational efficiency and, through controls, mitigate risk, as well as help with tracking, monitoring and reporting key performance metrics that can aid in promoting the procurement function’s value proposition.

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Seven Steps to Improve Law Firm Compliance With Outside Counsel Guidelines

Kristy Safos | November 26, 2018

Back in the day, law firms and clients usually set forth the terms governing their relationships in standard engagement letters. But more recently, as bargaining power has shifted away from law firms and toward clients, organizations have begun to document their expectations for outside counsel in increasingly long and detailed guidelines.

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Why Your Organization Needs a Data Map

Laurie Fischer | November 15, 2018

At this year’s annual ARMA Live! Conference in Anaheim, we conducted an informal survey of the 300+ visitors to our booth, asking a single question: “What is your greatest information governance challenge today?” We received a variety of responses including:

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Office 365 Teams: The Surprising Disruptor

Laurie Fischer | November 15, 2018
October was once again packed with conferences, from large international events to smaller regional and industry-specific seminars and roundtables. If there was one word that was thematic across all of these events this year, it was “disruption.” It has lead me to ask, “what is the most disruptive innovation today related to how we manage, control and govern our information?” While the GDPR and burgeoning international, sectoral and national data privacy and security laws may first come to mind, they are reactive regulations to the growing threat of cyberattack, ransomware assaults and security breach. Responding to these malevolent actions certainly requires organizations to re-think their approach to information security and develop enhanced programs and processes, but I wouldn’t characterize these as disruptive innovations. Actual disruption is taking place right in front of us changing the way almost all of us work and interact with technology on a daily basis. It’s called...
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Law Firms Must Act With Urgency to Keep Pace With Law Department Analytics Maturity

Kevin Clem | November 12, 2018

I had a clear message to deliver to those in attendance when I took the stage at this year’s International Legal Technology Conference (ILTACON): law departments are gathering, centralizing and sharing more data than ever, and many law firms are lagging behind. During the presentation, “Data Gathering and Sharing by GCs,” I was joined by Ron Katcher, director and senior corporate counsel at Qlik Technologies, and Paul Nicandri, chief service delivery officer at DLA Piper. We took a deep dive into how law departments and law firms are (or are not) using analytics, highlighted the disparities between law departments and law firms, and offered some suggestions to law firms about making better use of data analytics to bolster their relationships with clients. Here are some key takeaways from our session.

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How Law Firms Can Assess and Adapt to Changing Skill Needs for Information Governance

Terry Coan | November 06, 2018

As law firms recognize the growing importance of an information governance (IG) strategy, they are beginning to think about how they can transform traditional records management (RM) staff into true IG professionals. This shift, which is driven by increasing regulatory demands and pressure from clients for stronger security, is making firms realize that IG requires a much broader set of skills than records management.

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Law Firm Library Services: Four Questions to Guide Strategic Budgeting

Donna Terjesen | October 25, 2018

Fall is officially here, and many of us are already enjoying colorful leaves and cooler weather. Along with these pleasures of the season, many law firms are also gearing up for another budget cycle. While the annual process of reviewing prior spend and projecting future costs can be time-consuming, it is worthwhile to use budget season as a time to reflect on changes in your firm’s environment and plan strategically for future research and information needs.

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#SOLID18 East Reveals Legal Innovation Themes and Emerging Best Practices

Bobbi Basile | October 16, 2018

The Summit on Legal Innovation and Disruption (SOLID) East, held on September 13, 2018 in New York City, delivered on its promise to bring together professionals who are transforming the legal industry. The daylong event held an action-packed sprint of 14 TED Talk-style sessions spanning the full spectrum of stakeholders in the legal ecosystem. SOLID East 2018 was the third such event orchestrated by The Cowen Group and delivered in partnership with several sponsors, including HBR Consulting. Each summit has reflected the ethos of those dedicated to exploring the rate of change and innovation at the intersection of technology and the business of law in both law departments and law firms.

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Analytics in Law: An Expanding Field of Play

Andrew Baker | October 03, 2018

Data science and analytics are relatively new to the legal industry. While companies across almost all sectors are investing heavily in analytics, legal organizations are very much in the early stages of learning and adoption.

That situation is changing, however. Through the work we have done with clients and as we observed at ILTACON 2018 and other industry gatherings, there is tremendous interest in legal analytics. HBR Consulting is beginning to see new, creative uses emerge and an expansion in the field of play for analytics in law. The reasons for change are many but expanding business expectations for law departments, an increasingly competitive landscape for law firms (including new non-firm competitors) and the noticeable adoption outside the legal industry are three drivers of note.

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